Terms of Use

You must be at least 18 and have legal capacity to open a Client or Contractor account or purchase a Membership. An organization inviting a younger worker to a crew account must ensure the invitation and use are lawful and that any required parent or guardian authorization is obtained. A crew invitation does not authorize a minor to purchase a plan or enter project contracts independently.

Provide materially accurate account and business information, keep it current, protect your credentials and promptly report suspected unauthorized access. Do not impersonate another person or share an individual account in a way that defeats access controls or accountability.

Organizations manage invitations, roles and access to their workspaces. They must authorize only appropriate users and remove access when no longer needed. Users may act only within their authority; access to a tool does not itself grant authority to approve a price, sign an agreement or direct someone else’s work.

TapJob helps users find opportunities, communicate and organize work. Depending on the active feature and plan, users can post projects; review profiles; submit and receive bids; coordinate visits; record awards; manage work orders, crews and schedules; use Sites and geofence clock-in; create reusable checklists and reports; upload documents and photographs; and organize completed jobs in Archive.

Contractors may also post opportunities to engage other Contractors or subcontractors. Features are subject to the limits and availability disclosed for the purchased plan. Roadmap announcements are not promises that an unreleased feature is included in a purchase.

TapJob provides technology. Unless a separate agreement expressly states otherwise, it does not perform marketplace work, set the price of that work, become a party to a Client–Contractor agreement, employ a Contractor’s crew, or act as a construction manager, safety supervisor, insurer or payment guarantor.

Clients select providers, and users determine their work agreements. A label in these Terms does not override the actual relationship or a responsibility imposed by law. In particular, describing TapJob as a platform does not exclude liability for TapJob’s own conduct where applicable law imposes it.

TapJob is not an emergency-response service. For immediate danger, contact appropriate emergency services. Dispatch or integrated project-payment services, if introduced, will require clearly disclosed additional terms before use.

Listings must describe genuine work that the Client has authority to request. Include material scope, known hazards, access restrictions and other information reasonably needed to assess the project. Providers must make accurate representations about price, availability and qualifications.

A listing ordinarily invites proposals. Whether a bid, message, electronic signature, “Accept” or “Award” creates an agreement depends on the wording, the parties’ actions and applicable law. Do not assume that an electronic acceptance has no legal effect simply because it occurs on TapJob. The platform’s acceptance screen and the parties’ written terms should clearly identify the action’s intended effect.

Before work begins, the parties should document scope, price and taxes, deposits, payment stages, schedule, materials, permits, safety responsibilities, insurance, warranties, cancellation and change procedures. Record changes and additional charges in writing and obtain the necessary authorization before performing additional work.

TapJob does not guarantee bids, awards, revenue, payment, completion or a particular work outcome. A project budget is not a guaranteed final price unless agreed by the parties.

Contractors must obtain and maintain the licences, registrations, permits, insurance, workplace-safety coverage and qualifications required for their business and work. They must not offer regulated services they are not legally authorized to perform or misrepresent credentials, experience or coverage. A training certificate or diploma alone does not establish that a business is licensed for every service it advertises.

Clients, including homeowners, businesses and Contractors hiring subcontractors, independently choose whom to hire and are responsible for assessing whether a provider is suitable for their project. A listing, bid, subscription or project award does not mean TapJob has approved the provider.

Profiles, portfolios, photographs, reviews and other supporting materials are submitted by users. TapJob does not conduct provider criminal background checks or independently verify providers' identities, skills, qualifications, licences, insurance, references, portfolios or past work. TapJob does not currently issue provider-verification badges. Email confirmation establishes access to an email address only; it does not verify the person, business or services. Security checks or reviews of reported misconduct are not provider screening or endorsements.

Before hiring or allowing site access, Clients should review relevant work examples, contact references, and request and independently confirm licences, insurance, workplace-safety coverage and other credentials appropriate to the work. Where applicable, confirm current status, expiry dates, scope of coverage and whether the credential belongs to the person or business doing the work, using the issuer, insurer or appropriate authority. Clients should not rely solely on uploaded photographs or documents. These checks are performed by the Client, not TapJob. Contractors remain responsible for all credentials, permits and coverage required by law, whether or not a Client asks for proof.

TapJob does not select providers for Clients or guarantee their suitability, conduct, availability, work quality or safety. Clients and Contractors remain responsible for their own instructions, decisions and agreements. Nothing in this section limits mandatory consumer rights or TapJob's responsibilities for its own conduct under applicable law.

A Contractor seeking subcontractors must obtain any required client consent and clearly identify who is hiring and paying the subcontractor. Posting a subcontract opportunity does not automatically release the original Contractor from its obligations to its Client or transfer supervision, safety, payment or completion responsibilities to TapJob.

Site access and sensitive services. Before access is given, the parties should confirm who will attend, their authority to enter, applicable safety requirements, and arrangements for keys, access codes, pets and property. Do not publish keys, alarm codes or other security credentials in public listings. Work involving children, vulnerable people, personal care or other regulated activities may require additional lawful checks, permissions and qualifications. TapJob's account registration does not satisfy those requirements.

Currently, payments for marketplace work are arranged directly between Clients and Contractors. TapJob does not hold project funds in escrow or guarantee payment. TapJob Membership charges are separate from amounts owed for project work.

Users remain responsible for their project invoices, deposits, payment arrangements, taxes, applicable construction holdbacks and lien obligations, warranties, refunds and collection matters. TapJob’s subscription refund policy does not determine refunds owed under a separate work contract.

Parties should first address work disputes with each other. You may report fraud, unsafe listings, harassment or other platform concerns to support@registruum.ca. TapJob may review account conduct, preserve records where appropriate and provide lawful assistance. It does not promise to decide every work dispute or reimburse a party. This does not limit legal remedies or TapJob’s own obligations.

Confirm the intended recipient and agreed payment stages before sending money. Independently verify an unexpected request to change bank details or payment instructions using a previously established contact method. TapJob does not authenticate a payment request merely because it appears in a message or uploaded invoice. Report suspected fraud promptly to the relevant payment provider and TapJob; urgent threats should be reported to appropriate emergency services.

Users may upload their own contracts, quotations, invoices, changes, drawings, permits and other records. Optional templates and workflows are conveniences, not legal or professional advice or a guarantee of enforceability.

Users are responsible for the accuracy and authority of their instructions, approvals and representations. Timestamps, messages and activity records may assist recordkeeping but are not guaranteed to prove every event or resolve a disputed fact. Review important records, correct errors through available processes and keep independent copies where necessary.

A completed checklist, photograph, status update, clock-in record or approval is a user-entered record, not an independent inspection, certification of code compliance or guarantee that work is safe or complete. Clients should arrange any inspections or professional assessments required for the work. The effect of a completion approval on a separate work contract depends on that contract and applicable law; using an approval control does not waive non-waivable rights.

Free and paid plans provide the features, storage, crew seats, Worky usage and opportunity capacity described at purchase. Membership fees buy access to technology, not guaranteed customers or work.

The plan description and order confirmation identify the applicable limits. A crew seat allows an authorized crew member to access the organization under the assigned permissions. Separate written Business-plan terms may apply where expressly agreed.

An individual negotiated order may supplement these Terms. It does not silently override mandatory rights. If a specifically agreed commercial term differs from these general Terms, the specific term governs that issue to the extent permitted by law.

An “opportunity” is a reusable slot for participation in a marketplace project, subject to the displayed workflow. It is not a consumable promise of one successful lead or a guarantee of work.

For example, two opportunity slots permit participation in up to two active opportunities at a time. Once the relevant project is awarded, cancelled or otherwise closed under the platform workflow, the slot becomes available again, whether or not that Contractor wins. The Service displays the slot status and any additional release conditions applicable to the opportunity.

Reusing slots may allow participation in several projects during a billing period, but does not mean unlimited simultaneous bids. Opportunities have no cash value, cannot be redeemed for money and cannot be transferred between unrelated accounts unless expressly permitted.

Paid add-on slots, one-time opportunities or other new mechanisms apply only when actually available and separately described before purchase. Merely discussing a future feature does not create a charge or entitlement.

Before a paid purchase, we disclose the plan, amount due, currency, applicable taxes, billing frequency, included limits, promotion conditions and renewal terms. Prices are in Canadian dollars unless expressly stated otherwise. An annual price is charged for the annual term; a displayed monthly equivalent is not a monthly payment arrangement.

Monthly and annual Memberships are billed in advance. Recurring charges require the authorization provided at checkout and continue until cancelled under the disclosed terms.

A promotional offer must identify eligibility, duration, the initial amount, the later price and the date or event when ordinary billing begins. Discounts do not combine unless the offer says they do. We will not convert a promotion to undisclosed paid billing or apply a new charge without the required authorization.

We provide advance notice of a change to a recurring price, including the new amount, effective date and cancellation method, at least 30 days before it applies or earlier where law requires. Changes do not increase the price of an already paid term. A material reduction to a paid plan will not be imposed retroactively without an appropriate remedy or agreement, subject to necessary security or legal changes.

You may stop the next renewal by cancelling before that renewal is processed, using an available billing control or by emailing support@registruum.ca from the account email. We do not require 30 days’ advance cancellation notice. We will confirm receipt and the effective date. A timely request is not treated as late solely because our support team processes it later.

Cancellation normally leaves access in place through the paid period, unless you request an earlier end and an applicable refund is processed. Stopping use, removing the app or deleting a workspace is not a reliable way to cancel billing; include an express cancellation instruction. If you request closure of a paid account, we will stop future subscription renewals and apply any eligible refund under this section. Account deletion follows the separate 30-day closure process.

Monthly plans: unless a specific offer or applicable law provides otherwise, an already started billing month is not refunded solely because you change your mind or do not use the available features. Cancellation prevents the next renewal.

Annual plans: you may request an early end effective at the next monthly anniversary within the paid annual term. Monthly portions run from the subscription anniversary date, rather than the first day of each calendar month. We refund the remaining complete months using the annual subscription price actually paid divided by twelve. We do not recalculate elapsed months at the higher monthly-plan price or impose an additional processing deduction. The current monthly portion remains payable. Necessary tax adjustments follow the refund. Example: for an annual plan starting January 10, a cancellation requested April 20 takes effect May 10. The April 10–May 9 portion is not refunded; the eight remaining monthly portions are. If the annual price actually paid was $600 before tax, the refund is $400 before the corresponding tax adjustment.

Existing purchases keep any more favourable promised or legally required rights; changes are not applied retroactively to reduce them.

Duplicate or erroneous charges, a failure to provide a purchased service and legally required refunds are assessed separately. Nothing in this section limits mandatory cancellation, refund, chargeback or other remedies. Contact us promptly with the relevant invoice reference; do not email full card details. Approved refunds are returned to the original payment method where practicable, and we will explain the expected processing time.

Before confirming a plan change, we disclose its effective date, resulting limits, and any additional charge or credit. Downgrades ordinarily apply at the next renewal unless a different change is expressly agreed.

If existing content exceeds a lower plan’s storage limit, we will give notice and at least 30 days to retrieve or reduce it before deleting content solely because of that excess. New uploads or additional seats may be restricted during that period. This grace period does not require us to retain unlawful or dangerous content or prevent action required by law.

The export or retrieval options and limits will be explained in the Service or by support. Do not rely on permanent access after a downgrade or closure. A downgrade does not automatically erase your profile; profile visibility and retention follow your settings and the Privacy Policy.

Organizations are responsible for lawful scheduling, wage calculations, overtime, leave, personnel decisions and employment-record obligations. TapJob tools do not determine a worker’s legal employment status or replace a legally required payroll, safety or records process.

The clock-in feature checks proximity to the geolocation or geofence set for the designated job site and stops checking when clock-in is completed. It does not provide continuous GPS tracking or movement monitoring throughout the shift. Organizations must use this function for disclosed, lawful purposes, explain access to and use of attendance records, and obtain any required consent or other legal authorization. An administrator cannot provide every required consent on behalf of a worker merely by accepting these Terms.

GPS and other location signals may be inaccurate or unavailable. A clock-in or geofence event is not conclusive proof of attendance, absence, hours worked or misconduct. Organizations must provide an appropriate process to report and review inaccuracies before relying on disputed data.

You retain your rights in content you lawfully submit. You grant TapJob a non-exclusive licence to host, process, secure, back up, transmit and display it as necessary to provide the requested Service, support users, address misuse and comply with law, consistent with the Privacy Policy. This is not a blanket licence to sell private records, publish them as advertising or use them for unrelated AI training.

You must have the necessary rights and authority for documents, photographs and personal information you upload. Avoid unnecessary identity documents, payment details, images of bystanders and other sensitive material. Private job records do not automatically become public portfolio material.

Reusable templates may create separate job-specific copies. Users should verify that a template fits the actual work. Archive organizes retained completed-job records; it is not a promise of indefinite retention, certified evidence or a substitute for independent copies required by law.

Portfolio permissions and confidentiality. Before publishing work photographs or using project records for promotion, obtain the necessary rights and permissions, including the relevant property owner's or Client's permission where required. Do not publish identifiable people, children, home interiors, addresses, vehicle plates, documents or security details without appropriate authority. Remove unnecessary identifying details before uploading. Uploading a private job photo does not itself authorize its use in a public portfolio or TapJob advertising.

Profiles, portfolios and reviews must be accurate and based on genuine experience. Do not fabricate reviews, impersonate customers, conceal material conflicts, threaten users for reviews, manipulate bids or publish someone’s private contact or location information in public content.

TapJob may investigate reported content and remove or restrict content that violates these Terms or law. A negative opinion is not removed merely because a paying business dislikes it. Affected users may request review through support. Sponsored placements, if offered, will be identified as such and will not be presented as an independent endorsement.

Only describe work, qualifications and results accurately. Identify your actual role in team or subcontracted projects and do not present stock, purchased or AI-generated images as photographs of work you personally completed. Disclose material incentives or relationships affecting a review. Do not claim to be background-checked, licensed, insured, endorsed or verified by TapJob. Membership or payment of a fee does not confer such status.

To report an allegedly unauthorized photograph, false credential, impersonation or other harmful content, contact support with the relevant profile or listing and an explanation. Provide only information reasonably necessary for the report. Reviewing or removing content does not mean TapJob has certified the remaining content or screened the account holder.

Worky assists with scheduling and calendar tasks, checklists, and creating job orders. AI output may be incorrect, incomplete or unsuitable. Review it before relying on it, sharing it or applying it to a project.

Worky does not replace qualified trade, safety, engineering, legal, accounting or employment advice. Do not use it as the sole basis for a safety-critical decision or an adverse decision about a worker. Users remain responsible for approvals and actions they authorize.

The Privacy Policy and feature notices explain what information is processed for AI functions. Do not submit confidential or personal information you are not authorized to disclose. Additional processing for an unrelated purpose requires the applicable notice and legal basis.

The Privacy Policy explains access to listings, exact project addresses, organization records, location data and other information. We use context-specific notices and seek additional consent where required. A hiring user must be informed when their address becomes available to a provider; an exact address is disclosed to the Contractor after they agree to use an opportunity to access the bid or project details, which can occur before a project award.

We may send necessary account, security, billing and requested project communications. Marketing is handled separately under applicable consent, identification and unsubscribe requirements. Whether a message is legally exempt depends on its actual content and circumstances, not merely an “operational” label.

Do not use TapJob for fraud, unlawful work, impersonation, malware, unauthorized access, evasion of plan limits or security controls, data harvesting, abusive automation, harassment, discrimination, threats, infringement, fake opportunities, manipulated reviews or unsolicited mass marketing. Do not use information obtained for a project to stalk, expose, pressure or market unrelated services to another person.

Report security concerns privately to support@registruum.ca and avoid accessing or disclosing other users’ data while investigating a suspected problem.

TapJob applies safeguards appropriate to the information and risks, as described in the Privacy Policy. No online service can guarantee complete security. Protect your own devices, credentials and workspace permissions.

Third-party services may support hosting, authentication, storage, maps, communications, analytics, AI and Membership payments. Their applicable terms may also govern direct use of their services. Using a provider does not remove TapJob’s responsibilities for personal information under its control.

TapJob and its licensors retain rights in the software, branding and technology. You receive a limited, non-exclusive right to use the Service within these Terms and your purchased plan. This does not transfer rights in the platform to you or transfer ownership of your content to TapJob.

Maintenance, errors and third-party interruptions may affect availability. We do not promise uninterrupted or error-free service. We will provide reasonable notice of planned material interruptions where practicable. Availability qualifications do not cancel specific purchased commitments or mandatory remedies.

To the extent permitted by law and subject to express commitments, the Service is provided “as is” and “as available.” TapJob does not guarantee user conduct, payment, work quality, the accuracy of user submissions, professional suitability of templates or AI output, or a particular commercial result.

For business users, to the extent permitted by law, neither party is liable to the other for indirect or consequential commercial losses, including lost profits or opportunities, arising from these Terms. TapJob’s aggregate liability to a business user arising from the Service is limited to the greater of CAD $100 and the fees paid directly to TapJob by that business user for the Service in the twelve months preceding the event giving rise to the claim.

These exclusions and cap do not apply to fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or liability that applicable law does not permit to be limited. They do not remove an applicable refund obligation or a person’s statutory privacy rights or remedies. For individuals acting for personal, family or household purposes, mandatory consumer protections govern; the business-user cap above does not apply.

TapJob does not assume another user’s independent work obligations merely by providing the platform, but nothing here excludes responsibility for TapJob’s own acts where law imposes it.

To the extent permitted by law, a business user will indemnify TapJob against third-party claims and reasonable costs to the extent caused by that business user’s unlawful services or content, infringement of another person’s rights, or material breach of these Terms. This does not require indemnification for loss caused by TapJob’s own negligence or misconduct.

TapJob must give reasonably prompt notice, allow appropriate participation in the defence and reasonably cooperate. No settlement may admit wrongdoing by, or impose a non-monetary obligation on, the other party without its consent. This section does not apply to a person using TapJob solely for personal, family or household purposes.

We may proportionately restrict access for material breaches, non-payment, fraud, security threats, unlawful conduct or serious risks to users. Where practicable, we give notice, explain the reason and allow correction or review; urgent action may be necessary without advance notice. We do not treat suspension as automatically cancelling an otherwise valid refund or statutory right.

You may request account closure through support. Closing a TapJob account does not cancel a separate Client–Contractor agreement. Before closure, request necessary records and resolve subscription cancellation. We delete ordinary account data from active systems 30 days after confirmed account closure, subject to the limited exceptions in the Privacy Policy. During that period, contact support to request retrieval of your records. Limited records may remain where required by law or necessary for a specific legal claim, and records shared with another user may remain where that user has a lawful basis to retain them. The Privacy Policy explains these exceptions.

Ontario law and applicable Canadian federal law govern, except where mandatory law provides otherwise. Ontario courts have jurisdiction subject to mandatory rights to use another competent court, regulator or dispute process. These Terms do not impose mandatory arbitration or waive non-waivable class proceeding rights.

We will publish the effective date and communicate material changes in advance where practicable, with at least 30 days for adverse commercial changes unless a shorter period is necessary for law or urgent security reasons. We obtain renewed consent or acceptance where required. Changes do not retroactively remove accrued rights or rewrite an accepted paid offer.

If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. The provisions concerning accrued payments, lawful record retention, intellectual property, disputes and liability survive as relevant after closure.

Registruum Technologies Inc., operating as TapJob

Website: https://tapjob.org

Support, cancellation and legal inquiries: support@registruum.ca

Mailing address: 2440 Kingston Road, Scarborough, ON M1N 1V3, Canada